Telco Issue on Hong Kong Numbers

Incident Report for ON24 Webinar Platform

Resolved

The Hong Kong Presenter Phone number is functional again.

Posted Jul 29, 2024 - 04:27 PDT

Investigating

Presenters calling Hong Kong presenter line (for Live or Recording) will be impacted by a local telephone providers outage.

Presenter dial-in numbers for all other countries are not impacted and are available as a backup for the impacted country line.
https://on24support.force.com/Support/s/article/Webcast-Elite-Presenter-Dial-in-Numbers-Includes-All-Webcasts

Posted Jul 26, 2024 - 09:43 PDT

This incident affected: Presenter: Presentation Interface (PMXD or Elite Studio) and Producer: Elite, Engagement Hub, Target, Forums, Go Live.