ON24 Intelligent Engagement Platform
Investigating - When a call originating from outside North America attempts to call the On24 Platform Support Emergency line, an unexpected message is heard and the call is not connected.
This is being actively investigated as a Critical issue with our telephony providers.

Until this issue is resolved, please leverage the Chat and Ticket options to quickly reach support. We are very sorry for any inconvenience.

Mar 20, 2024 - 09:41 PDT
Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live Operational
90 days ago
100.0 % uptime
Today
Presenter: Presentation Interface (PMXD or Elite Studio) Operational
90 days ago
100.0 % uptime
Today
Producer: Elite, Engagement Hub, Target, Forums, Go Live Operational
90 days ago
100.0 % uptime
Today
Audience: Virtual Conference Operational
90 days ago
100.0 % uptime
Today
Producer: Virtual Conference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Core Platform Scheduled Maintenance Apr 13, 2024 12:00 - Apr 14, 2024 00:00 PDT
We will be performing scheduled maintenance at this time.

Saturday, April 13, 2024
12pm - 12am PT

Platform or Event changes made during this time will not be saved and connectivity may be interrupted.

Posted on Mar 06, 2024 - 13:30 PST
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

Unresolved incident: Platform Support Emergency Phone Lines are experiencing telephony issue for calls originating outside North America.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:30 PDT
Scheduled - We will be performing scheduled maintenance at this time.

Saturday, March 16, 2024
2:30pm - 5:30pm PT

Platform or Event changes made during this time will not be saved and connectivity may be interrupted.

Please be sure not to schedule any events or activity during this timeframe.

Feb 22, 15:27 PST
Mar 15, 2024

No incidents reported.