ON24 Technical Teams have corrected the issue and event emails are flowing again as expected. We will continue monitoring for good measure and to ensure email functionality remains fully restored.
ON24 appreciates your patience and apologizes for any inconvenience.
Posted Sep 22, 2023 - 09:32 PDT
Investigating
ON24 Technical Teams are actively investigating an issue where some users are not receiving their event emails (Confirmation, Reminder or Post-Event). We will provide more information as soon as it is available.
Posted Sep 22, 2023 - 09:18 PDT
This incident affected: Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live.