Audience - Unexpected Behaviors
Incident Report for ON24 Webinar Platform
Resolved
Audience experience has returned to normal, expected behavior.
Posted Jul 12, 2023 - 13:08 PDT
Monitoring
Audience experience has returned to normal, expected behavior.
ON24 technical teams will continue monitoring to ensure servers are fully stabilized and prevent recurrence.
Posted Jul 12, 2023 - 12:04 PDT
Identified
Audience have reported some anomalous behavior with polls and slides showing at incorrect times.
ON24 IT and Engineering have been engaged and are actively addressing the issue.
Posted Jul 12, 2023 - 11:30 PDT
This incident affected: Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live.