VC, Forums, Breakout Rooms

Incident Report for ON24 Webinar Platform

Resolved

This incident has been resolved.

Posted Feb 27, 2024 - 13:07 PST

Monitoring

This issue has been resolved and connections are functioning as expected again.
ON24 Technical Teams will continue monitoring to ensure stability.

Posted Feb 27, 2024 - 10:01 PST

Investigating

Some connections to VC Chat, Elite Forums and Breakout Rooms are failing to connect as expected, intermittently.
ON24 engineering is actively investigating the issue.

Posted Feb 27, 2024 - 09:47 PST

This incident affected: Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live, Presenter: Presentation Interface (PMXD or Elite Studio), Producer: Elite, Engagement Hub, Target, Forums, Go Live, Audience: Virtual Conference, and Producer: Virtual Conference.