The ON24 Report URLs are fully functional again and this issue has been resolved.
Posted Aug 17, 2023 - 16:10 PDT
Identified
Some ON24 Report URLs are currently not loading or delayed in displaying attendee metrics.
The ON24 technical teams have identified the issue and implementing solutions. We do expect the full recovery/backlog to take several hours to return to normal and we will provide update once the systems have fully recovered. (No data loss or direct event impact is expected.)
ON24 appreciates your patience and apologizes for any inconvenience.
Posted Aug 17, 2023 - 13:06 PDT
Investigating
Some ON24 Report URLs are currently not loading or delayed in displaying attendee metrics. The ON24 technical teams are actively investigating. (No data loss or direct event impact is expected).
Posted Aug 17, 2023 - 11:15 PDT
This incident affected: Producer: Elite, Engagement Hub, Target, Forums, Go Live.