REST API Calls are Unsuccessful

Incident Report for ON24 Intelligent Engagement Platform

Resolved

This incident has been resolved.

Posted Sep 18, 2026 - 18:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results. Thank you for your patience.

Posted Sep 18, 2026 - 14:24 PDT

Investigating

ON24 has received reports that calls to REST API are having issues processing calls and throwing an error. Our technical teams are looking into this issue at the highest priority. More information to come soon.

Posted Sep 18, 2026 - 14:04 PDT

This incident affected: Producer: Elite, Engagement Hub, Target, Forums, Go Live and Producer: Virtual Conference.